Non-Discrimination Policy

Wolfmates (“Wolfmates”) is committed to providing equal access to our services and maintaining an inclusive, respectful environment for all clients, employees, contractors, and partners. This policy ensures that no person is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any program or activity operated by Wolfmates.

Protected Characteristics

Wolfmates does not discriminate on the basis of:

• Race

• Color

• National origin

• Ancestry

• Religion or creed

• Sex, gender, gender identity, or gender expression

• Sexual orientation

• Age

• Marital status

• Disability (physical or mental)

• Medical condition

• Genetic information

• Veteran or military status

• Any other characteristic protected by applicable federal, state, or local law

Scope of Policy

This policy applies to all aspects of:

• Service delivery and client relations

• Employment, recruitment, and hiring

• Training, promotion, and career advancement

• Compensation, benefits, and termination

• Partnerships and vendor relationships

Client Services Commitment

• All clients will receive services based solely on their needs, preferences, and membership plan, without bias or prejudice.

• Staff and representatives are expected to treat all clients and their families with dignity, courtesy, and respect at all times.

• Wolfmates will make reasonable accommodations for clients with disabilities, consistent with our service capabilities and applicable law.

Staff & Contractor Conduct

• Discriminatory remarks, jokes, gestures, or actions are strictly prohibited.

• Any behavior that violates this policy will result in corrective action, up to and including termination of employment or contract.

Reporting & Resolution

If you believe you have experienced discrimination by Wolfmates staff or representatives, please report the matter promptly to:

📧 Email: info@wolfmates.com
📞 Phone: 862-AID-WOLF

• All complaints will be investigated promptly, impartially, and with confidentiality to the fullest extent possible.

• Retaliation against anyone who files a complaint or participates in an investigation is strictly prohibited.

Legal Compliance

This policy complies with applicable provisions of:

• Title VI and VII of the Civil Rights Act of 1964

• Americans with Disabilities Act (ADA)

• Age Discrimination in Employment Act (ADEA)

• State and local human rights laws in Pennsylvania and Maryland

Acknowledgement

By receiving Wolfmates services or working with our team, all parties acknowledge and agree to abide by this Non-Discrimination Policy.